98pk Frequently Asked
Questions

98pk strictly enforces a minimum age of 21 years for all registered players. This is a non-negotiable platform policy backed by mandatory CNIC or passport verification. Any account discovered to belong to a player under 21 is immediately suspended and all deposited funds are returned to the originating payment method. Underage gambling is illegal and harmful — we take this policy with absolute seriousness.

98pk requires a clear photo or scan of your Pakistani CNIC (front and back) or a valid passport to complete KYC verification. In some cases, a recent utility bill or bank statement may be requested as proof of address. All documents are processed securely and used solely for identity verification purposes in accordance with our Privacy Policy. KYC is typically reviewed within 24 hours.

On the 98pk login page, click the "Forgot Password" link beneath the login fields. Enter the mobile number or email address registered to your account and you will receive a reset link or OTP within a few minutes. Follow the instructions to set a new password. If you do not receive the reset message, check your spam folder or contact our support team at [email protected] for manual assistance.

No. 98pk strictly allows one account per player, per household, and per device. Duplicate accounts are a violation of our Terms and Conditions and will result in all associated accounts being suspended and any pending winnings forfeited. If you have lost access to a previous account, please contact [email protected] rather than creating a new one — our team can help recover your original account.

To permanently close your 98pk account, contact our support team at [email protected] with your account details and a written request for permanent closure. Any remaining balance will be returned to your verified withdrawal method before the account is closed. Please note that if you are experiencing gambling-related issues, our self-exclusion tool may be a better immediate option — it is faster and provides structured protection.

98pk offers a wide range of slot games including classic 3-reel fruit machines, modern 5-reel video slots, and progressive jackpot titles. Our library includes games from leading international providers with themes ranging from Asian mythology and dragon motifs to adventure, sports, and cultural titles. All slots on 98pk use certified Random Number Generator (RNG) technology, independently audited for fairness, so every spin is genuinely random.

Yes — cricket betting, including PSL (Pakistan Super League) matches, is one of the most popular features on 98pk. You can place pre-match and live in-play bets on PSL games, international Test matches, ODIs, and T20 series. 98pk offers competitive odds on match winners, top run scorers, wicket-takers, and a variety of exciting prop markets that make every PSL match even more engaging for Pakistani cricket fans.

Yes, 98pk is fully optimised for mobile play on both Android and iOS devices. The mobile platform is accessible via your smartphone browser — no app download is required, though a dedicated app may be available. The mobile experience mirrors the full desktop platform: you can deposit, withdraw, play slots, bet on cricket, access live casino games, and manage your account settings all from your phone.

RTP varies by individual slot title. Most slot games available on 98pk carry an RTP between 94% and 97%, which is in line with industry standards. RTP figures for each game are available in the game information or help section within the slot itself. Higher RTP means a lower house edge over the long run, but it does not guarantee any individual session outcome — all results are determined by certified RNG systems.

Mini Baccarat on 98pk follows the same core rules as standard baccarat but with lower betting minimums, making it ideal for players who are new to card games. You simply bet on whether the Player hand, the Banker hand, or a Tie will win. The dealer handles all the cards — no strategy is required. 98pk's live Mini Baccarat tables are hosted by professional dealers and streamed in high definition around the clock.

98pk operates under an internationally recognised gaming licence. This means the platform is subject to regulatory oversight, regular compliance audits, and player protection requirements set by the issuing jurisdiction. All games on 98pk are independently tested for fairness and RNG integrity. While 98pk is not a Pakistan-domestic licence holder, operating under an international licence is the standard model for online gaming platforms serving Pakistani players.

To activate self-exclusion on 98pk, log into your account and go to Account Settings, then select the Responsible Gaming section. Choose Self-Exclusion and select your preferred duration — options range from 30 days up to permanent exclusion. Once confirmed, the exclusion takes effect within minutes. During the exclusion period, you cannot log in, deposit, or place bets. Self-exclusion cannot be reversed before the chosen period ends.

Yes. 98pk provides deposit limit controls that let you set a maximum deposit amount per day, per week, or per month in PKR. Limits can be activated at any time from the Responsible Gaming section of your account settings. Reducing a limit takes effect immediately; increasing a limit requires a mandatory 24-hour cooling-off period. These tools are free, voluntary, and designed to keep your gambling firmly within your personal financial comfort zone.

If you believe gambling is negatively affecting your finances, relationships, or mental wellbeing, act immediately. Log into 98pk and activate a cooling-off period or self-exclusion via Account Settings. Then contact our responsible gaming support team at [email protected] — our trained staff are available 24/7 and will respond without judgment. We can also refer you to internationally recognised problem gambling support organisations that provide confidential counselling and treatment resources.