At 98pk, your privacy is not an afterthought — it is a core operating principle. This Privacy Policy explains in precise detail what personal information 98pk collects from players across Pakistan, how that information is used and safeguarded, and what rights you hold as a data subject. We encourage every 98pk member to read this document fully before registering or depositing on the platform.
Six core principles govern every data decision we make at 98pk. They apply equally whether you are a new player from Karachi or a long-standing member from Islamabad.
We collect only the personal data that is strictly necessary to operate your 98pk account, process your JazzCash or EasyPaisa transactions, and comply with our regulatory obligations. Nothing more.
All player data is stored with AES-256 encryption at rest and transmitted exclusively over TLS 1.3 encrypted connections. Our security posture is reviewed and tested on a regular, scheduled basis.
We tell you exactly what data we hold, why we hold it, and how long we keep it. There are no hidden data practices at 98pk. This Privacy Policy is the complete and accurate record of our data activities.
You hold substantive rights over your personal data — including the right to access it, correct it, restrict its use, and in certain circumstances request its deletion. We honour these rights promptly.
98pk does not sell, rent, or trade your personal information to third-party marketing companies or data brokers under any circumstances. Your data is used solely to deliver and improve our services to you.
We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or to comply with applicable legal, regulatory, and audit obligations. Data is securely deleted thereafter.
Our data practices are designed with Pakistani players in mind. We understand the local regulatory landscape and ensure that your information is handled in a manner appropriate to your jurisdiction.
98pk processes personal data in accordance with our international gaming licence obligations, including mandatory KYC and AML checks that require us to collect and verify player identity documentation.
98pk is an internationally licensed online gaming platform accessible at https://98pk.club, providing cricket betting, live casino games, sports betting, slots, mini baccarat, and related entertainment services to eligible players. For the purposes of this Privacy Policy, 98pk acts as the data controller in respect of all personal information collected from players who register, deposit, or otherwise use the platform.
As the data controller, 98pk determines the purposes and means of processing your personal data. We are responsible for ensuring that your information is handled lawfully, fairly, and transparently in accordance with applicable data protection standards and the obligations imposed under our gaming licence. If you have any questions about our role as data controller or wish to exercise any of the rights described in this policy, please contact us at [email protected].
This Privacy Policy applies to all personal data collected through the 98pk website, mobile-optimised platform, customer support channels, and any promotional communications issued by 98pk. It applies to all registered players regardless of their location within Pakistan, including players from Karachi, Lahore, Islamabad, Faisalabad, and all other cities and regions.
98pk collects personal data through several distinct channels. The categories of data we collect, together with examples of the specific data points in each category, are set out below.
| Category | Data Points Collected | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC / passport number, gender | Registration form, KYC submission |
| Contact Data | Email address, mobile phone number, residential address | Registration form, account updates |
| Financial Data | JazzCash / EasyPaisa / bank account references, deposit and withdrawal history, transaction amounts in PKR | Payment processing |
| Gaming Activity | Bet history, game sessions, wagering amounts, win/loss records, bonus usage | Platform activity logs |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Automatic collection |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Customer support interactions |
| KYC Documents | Scanned CNIC, passport, driving licence, utility bill or bank statement (proof of address) | KYC verification process |
Important: 98pk does not collect or store full payment card numbers. All payment transactions are processed through third-party payment processors who maintain their own PCI-DSS compliant security environments. 98pk receives only a masked reference sufficient to identify the payment method used.
98pk uses the personal data we collect for the following specific, documented purposes. We do not use your personal data for any purpose that is incompatible with those listed below without first obtaining your explicit consent.
Every instance of personal data processing carried out by 98pk rests on one of the following recognised legal bases. We process your data only where at least one such basis applies.
Note on Sensitive Data: 98pk does not intentionally collect special category personal data (such as health data, racial or ethnic origin, or political opinions) as part of its standard registration or operation processes. Where such data is incidentally disclosed — for example, in the context of a responsible gaming support interaction — it will be handled with the highest level of care and processed solely on the basis of explicit consent or substantial public interest.
98pk uses cookies and similar tracking technologies on its platform to ensure proper functionality, improve the player experience, and gather analytical insights. A cookie is a small text file placed on your device by your browser when you visit the 98pk website.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential Cookies | Required for login sessions, account security, and core platform functionality. Without these, the platform cannot operate. | No — essential to platform function |
| Functional Cookies | Remember your preferences such as language settings, game lobby layout, and deposit method selections. | Yes — via browser settings |
| Analytical Cookies | Collect anonymised usage data to help 98pk understand how players navigate the platform and identify areas for improvement. | Yes — via cookie consent settings |
| Security Cookies | Used to detect fraudulent activity, bot behaviour, and suspicious login patterns, protecting your 98pk account from unauthorised access. | No — essential to security |
You can manage your non-essential cookie preferences through your browser settings at any time. Please be aware that disabling functional cookies may affect the performance and personalisation features of the 98pk platform. 98pk does not use third-party advertising cookies or cross-site tracking technologies.
98pk does not sell, rent, or otherwise transfer your personal data to third parties for their own commercial purposes. We share your personal data only in the limited circumstances described below, and only with parties who are contractually obligated to handle it with the same standard of care that 98pk applies.
Our Commitment: Every third party that receives personal data from 98pk is subject to a written data processing agreement. These agreements prohibit unauthorised use of your data, require equivalent security standards to those maintained by 98pk, and mandate prompt notification to 98pk in the event of any data security incident.
As an internationally licensed gaming platform, 98pk's infrastructure and certain service providers may be located in jurisdictions outside of Pakistan. Where personal data is transferred internationally, 98pk takes all necessary steps to ensure that such transfers are made with appropriate safeguards in place.
Safeguards for international transfers may include: (a) contractual clauses that impose data protection obligations equivalent to those in this Privacy Policy on the receiving party; (b) transfers only to organisations in jurisdictions that maintain data protection standards recognised as adequate for the purposes of international data transfer; and (c) technical measures including end-to-end encryption for data in transit.
If you would like further information about the specific safeguards applied to any particular international transfer of your personal data, please contact our support team at [email protected].
98pk retains personal data for no longer than is necessary to fulfil the purposes for which it was collected, or to comply with applicable legal, regulatory, and audit requirements. The retention periods applicable to the main categories of personal data we hold are as follows:
| Data Category | Retention Period | Basis for Retention |
|---|---|---|
| Account and Identity Data | Duration of account plus 5 years post-closure | Gaming licence and AML regulatory requirement |
| KYC Documents | Duration of account plus 5 years post-closure | AML compliance obligation |
| Transaction Records | 7 years from transaction date | Financial regulatory and audit obligation |
| Gaming Activity Logs | 5 years from session date | Gaming licence audit requirement |
| Support Communications | 3 years from last interaction | Dispute resolution and audit |
| Marketing Consent Records | Until consent withdrawn plus 2 years | Proof of consent obligation |
| Technical and Log Data | 13 months from collection | Fraud prevention and security |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised using industry-standard data destruction procedures. Where data cannot be immediately deleted due to technical constraints, it will be isolated from active processing systems pending scheduled deletion.
As a player of 98pk, you hold the following rights in relation to your personal data. You may exercise any of these rights at any time by contacting our support team at [email protected]. We will respond to all valid data rights requests within thirty (30) days of receipt.
You have the right to obtain confirmation of whether 98pk processes your personal data, and if so, to receive a copy of that data together with information about how it is used.
You have the right to request correction of any inaccurate personal data 98pk holds about you. This includes updating your contact details, address, or any other information that has changed since registration.
In certain circumstances, you may request deletion of your personal data. This right is subject to overriding legal obligations — for example, 98pk cannot delete transaction records during the mandatory retention period required by our gaming licence.
You may request that 98pk restricts processing of your personal data in certain circumstances, such as while a dispute about the accuracy of your data is being resolved.
Where processing is based on your consent or on contractual necessity, you may request a copy of the personal data you have provided to 98pk in a structured, commonly used, machine-readable format.
You have the right to object to processing of your personal data carried out on the basis of legitimate interests, including direct marketing. Where you object to marketing, we will cease processing for that purpose immediately.
Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
Identity Verification for Rights Requests: To protect your privacy, 98pk will require you to verify your identity before we can fulfil any data rights request. This typically involves confirming your registered email address, username, and account ID. We reserve the right to decline requests that cannot be satisfactorily authenticated.
98pk implements a comprehensive, layered security programme designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Our key technical and organisational security measures include:
Whilst 98pk takes all reasonable and industry-standard precautions to protect your personal data, no online platform can guarantee absolute security. You are encouraged to use a strong, unique password for your 98pk account and to enable two-factor authentication where available.
98pk is strictly an adult gaming platform. Access to all services, including registration, deposit, and gameplay, is limited to individuals who are aged 21 years or older. We do not knowingly collect, process, or retain personal data from individuals under the age of 21 under any circumstances.
As part of our mandatory KYC process, every player must submit government-issued identity documentation confirming their date of birth before their account is activated for real-money play. Any account where identity verification fails to confirm the player is aged 21 or above will be immediately suspended and all funds returned to the depositing payment method.
If 98pk becomes aware that personal data has been collected from an individual under the age of 21 — whether through a failure of the verification process or any other means — we will immediately delete that data, close the associated account, and return any deposited funds. If you believe a minor may have accessed or registered on the 98pk platform, please notify us immediately at [email protected] so that we can investigate and take corrective action without delay.
Parental Controls: 98pk strongly recommends that parents and guardians in Pakistan make use of internet filtering and parental control tools to prevent minors from accessing online gaming platforms. If you are a parent or guardian and have concerns about a minor's access to 98pk, please contact us directly. We take underage gambling prevention extremely seriously.
98pk may send you promotional emails, SMS notifications, or in-platform messages about bonuses, new game launches, cricket betting promotions, and other platform updates. We will only send you marketing communications where you have given your explicit consent to receive them during the registration process or at a later stage via your account settings.
You may opt out of receiving marketing communications from 98pk at any time by any of the following methods:
Please allow up to 5 business days for your opt-out request to be fully processed across all communication channels. Opting out of marketing communications will not affect your receipt of transactional or service-related messages, such as deposit confirmations, withdrawal notifications, KYC status updates, and account security alerts, which are sent on the basis of contractual necessity and cannot be disabled while your account remains active.
No Third-Party Marketing: 98pk does not share your contact details with third-party marketing companies or advertising networks. All marketing communications are sent directly by 98pk and concern 98pk's own products and services exclusively.
The 98pk platform integrates third-party game content and payment services that are necessary to deliver the full range of products available to players. When you interact with these third-party services — for example, by launching a live casino table game or initiating a JazzCash deposit — limited personal and session data may be transmitted to the relevant third-party provider as described in Section 6 of this policy.
98pk does not embed third-party social media widgets, advertising trackers, or analytics services from external platforms on its website. Any analytical data collected on the 98pk platform is processed by 98pk's own systems and is not shared with external analytics providers in a manner that would allow those providers to identify you as an individual.
Third-party service providers integrated with 98pk are required to maintain privacy and data security standards that are at minimum equivalent to those described in this Privacy Policy. 98pk conducts periodic due diligence reviews of its key third-party providers to verify continued compliance with these standards. However, 98pk does not accept responsibility for the independent data practices of third-party providers operating outside the scope of their agreement with 98pk.
98pk reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or platform services. When we make material changes to this policy, we will notify active players via the email address registered to their 98pk account and display a prominent notice on the platform for a period of not less than 30 days following the update.
The "Effective Date" displayed at the top of this Privacy Policy indicates when the current version came into force. We encourage all players to review this policy periodically and to check the effective date whenever they visit the page. The version of this policy in force at the time of any particular data processing activity is the version that governs that activity.
Your continued use of the 98pk platform after any amendment to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the revised policy, you should cease using 98pk services and may request account closure in accordance with the procedure described in our Terms and Conditions.
Version History: Previous versions of the 98pk Privacy Policy are retained in our records and are available upon written request to [email protected]. If you wish to understand what changed between the current version and a prior version, please contact us with the specific effective dates you wish to compare.
If you have any questions, concerns, or requests relating to this Privacy Policy or 98pk's handling of your personal data, please contact our dedicated data protection team using the details below. We are committed to resolving all privacy-related enquiries promptly, fairly, and transparently.
Data Protection Contact:
Email: [email protected]
Subject Line: "Privacy Enquiry"
Response Time: Within 5 business days for general enquiries; within 30 days for formal data rights requests.
If you are not satisfied with 98pk's response to a privacy enquiry or data rights request, you have the right to escalate your complaint to the relevant regulatory authority. We take all complaints seriously and will cooperate fully with any investigation initiated by a competent supervisory authority.
When submitting a complaint, please provide as much detail as possible, including your registered 98pk username, account ID, the specific data processing activity you are concerned about, and the outcome you are seeking. Clearly marking your correspondence as "Privacy Complaint" ensures it is routed directly to our compliance team for priority review.
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